Santa Clara County Fire Department

  • Program Specialist II - assigned to Emergency Management

    Job Location US-CA-San Jose
    Job ID
    Emergency Management
    Regular Full-Time
    Step 1
    USD $8,712.98/Mo.
    Step 5
    USD $10,590.68/Mo.
    FLSA Status


    Announcement Header Garamond


    Program Specialist II assigned to Emergency Management


    Current Monthly Salary Range:  $8,712.98 to $10,590.68

    Submission Deadline:  12:00 p.m., Tuesday, April 2, 2019




    Why would you want to work here?
    The Santa Clara County Fire Department is a progressive Department of dedicated and skilled employees, focused on providing the absolute best courtesy and service possible to our customers and served jurisdictions.  Employees often describe the Department as a family where employees are not simply viewed as a number, but rather a valued and talented member of our team focused on contributing to and serving our communities. 
    Why the Office of Emergency Services?

    This is an opportunity to contribute to our communities in a very real way in the field of emergency management and emergency operation plans and procedures. Emergencies are becoming more and more common as recent record setting events have demonstrated. Significant disasters such as earthquakes and major fires, or major events of national significance enlist the personnel of the Office of Emergency Services (OES) through pre-plans, training and exercise, coordination, recovery and mitigation while working collaboratively with fire, police, EMS, elected officials,  city managers, partnering agencies along with the operational area jurisdictions. Not only does the Program Specialist II work with these entities, but also works with communities to help be prepared for these large scale emergencies.
The OES is a talented, dedicated and team oriented group of individuals all with a unified goal of working to promote disaster preparedness through preparing plans, educating and preparing the communities we serve in this county.

    The OES is quickly becoming one of the premier emergency management organizations in the state in one of the largest operational areas within the state. This talented, dedicated and team orientated group of individuals have a unified goal of working to promote disaster resilience through preparing plans, educating and preparing the communities we serve in this county. Our emergency managers have deployed to Lake, Sonoma, Santa Barbara, and the Butte counties to support Emergency Operations Center (EOC) activations. Join our team of professionals that make a difference every day!

    What benefits do we offer?

    • Fully Department paid medical and dental premiums
    • VSP vision plan
    • Paid life insurance of $40,000
    • Education reimbursement plan
    • Generous paid leave program that includes personal leave, sick leave, vacation, 13 holidays per year
    • Alternate Work Schedule options
    • CalPERS retirement/pension benefit - Retirement benefits conform to the California Public Employees’ Retirement System. Currently, Classic Miscellaneous employees pay 8% of employee contribution, which is tax-deferred. Public Employee Pension Reform Act (PEPRA) employees currently pay 6.5%, which is tax-deferred.
    • The Department does not pay into Social Security.

    Please click here to view a summary of our benefits.
The classification of Program Specialist II is a Fair Labor Standards Act non-exempt position in the Classified Service.
This classification is represented by International Association of Fire Fighters Local 1165.

    What will you do as a Program Specialist II assigned to Emergency Management? (For more detailed information, please refer to the Program Specialist II job specification located at

    • Effectively integrate and participate in high functioning work teams.
    • Collaboratively partner with multiple jurisdictions and agency partners.
    • Assess and evaluate local jurisdiction training needs, and develop and implement relevant training exercises and programs.
    • Act as the Department’s representative to city, county, regional, and state working groups to include multi-jurisdictional coordination and planning.
    • Research and prepare written documents including correspondence, reports, emergency plans, standard operating procedures, evaluations, and recommendations.
    • Serve in various assigned positions in jurisdictional emergency operations centers (EOC) and the operational area EOC.
    • Coordinate to integrate various existing emergency preparedness and operation plans and procedures with other governmental agencies, community-based organizations, volunteers, and public service agencies.
    • Prepare after action reports and improvement plans post training/exercises.
    • Maintain, review, and revise elements of emergency management plans, and/or community-based volunteer programs to be in compliance with state and federal regulations.


    What will you bring to County Fire?

    • A strong competency, familiarity, and technical skill related to emergency management and disaster preparedness.
    • The desire and ability to produce high quality emergency management related work products.
    • The desire to help government and communities to prepare, respond, mitigate and recover.
    • A positive attitude and a customer-service oriented approach.
    • An ability to collaborate with other members of the team.
    • A reliable and ethical approach and an ability to work independently in the field without direct supervision.


    How can you qualify for this position? You have two (2) options you can follow to qualify! 

    Option 1:

    • Equivalent to graduation from a four-year college or university with major course work related to public administration, business, communication, emergency/disaster management, disaster preparedness or a field of study that is related to the work; and
    • A minimum of two (2) years in a full-time position providing program development and coordination, training, community outreach, or any related field to the work.


    Option 2:

    • An associate’s degree; and 
    • Four (4) years in a full-time position of broad and increasingly responsible experience in program development and coordination, training, community outreach or related experience.

    The following certifications are highly desirable:

    • Emergency management
    • Fire science
    • Domestic preparedness
    • Community education

    Knowledge of:

    • Principles, practices, and procedures of emergency management and preparedness.
    • Department regulations and operational procedures.
    • Training principles, curriculum development, training design, teaching methods and instructions regarding emergency preparedness.
    • Communication techniques and methods; creative ways to communicate information via written, oral and visual media.
    • Computer software programs including Microsoft Word, PowerPoint and Excel to prepare statistical data, correspondences, and written reports.
    • Applicable local, state, and federal laws and regulations to ensure legal compliance of emergency services plans.

    Skills & Ability to:

    • Work without close supervision and demonstrate independence in decision-making.
    • Plan, promote, coordinate, and implement programs.
    • Use media production, audio-visual equipment, communication, and dissemination techniques and methods including alternative ways to inform and communicate via written and oral; use other training aids.
    • Communicate professionally to both internal and external individuals or groups, and maintain a calm and professional demeanor in difficult situations.
    • Establish and maintain harmonious working relationships.
    • Work irregular or protracted hours and respond promptly to call-backs.

    Curious about the working conditions and physical demands?

    In the position of Program Specialist II assigned to Emergency Management, the incumbent will be sitting and standing for extended periods of time, primarily in an office environment; finger dexterity and the ability to grasp objects with the fingers and palm; climb, stoop, crawl, kneel, crouch, push, pull, reach, stand; lift up to 25 pounds.

    Required License: Possession of a valid state of California driver’s license.

    Pre-Employment Requirements: The candidate must pass a background check, Live Scan fingerprinting, and medical examination.


    Ready to apply?  Here’s what to do:

    Interested applicants must apply for the position online by clicking on the "Apply for this job online" button.  If you have not previously done so, you will need to complete an applicant profile. As part of the submittal, you are required to upload your résumé where indicated. Proof of education will need to be uploaded where it asks for "Additional Documents." Please complete the supplemental questions where prompted to do so. The submission must be completed by the stated deadline.

    Don't miss out on this opportunity! The submission deadline is 12:00 p.m. on Tuesday, April 2, 2019. 
    Incomplete or late submittals will not be accepted or considered.

    Based upon a review of the application packets, the most qualified candidates will be invited to participate in the selection process. The selection process will include an oral board with a teaching presentation and written exercises. In cases where a high number of applications are received (as determined by the Department), the order in which the application was received may be used to determine eligibility to continue in the recruitment process. The oral board interview, teaching presentation and written exercise are tentatively scheduled to take place on Wednesday & Thursday, April 17 and 18, 2019. Final interviews are tentatively scheduled for the week of April 29, 2019.

    Interested applicants are strongly encouraged to apply as soon as possible.

    If you have additional questions regarding the position of Program Specialist II assigned to Emergency Management or the application and selection process outlined herein, please contact Debbie Kelleher, Management Analyst, Personnel Services at (408) 341-4460.

    The information contained within this announcement may be modified or revoked

    without notice and does not constitute either an expressed or implied contract.

    The Department is an Equal Opportunity Employer.


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